Tribora Support

Help & Support

We are here to help. Browse the frequently asked questions below, or reach out directly.

Direct Support

support@tribora.net

Include your registered email and a short description of your concern.

Frequently Asked Questions

How do I reset my password?+

On the login screen, tap Forgot your password and enter your email. Check your inbox and spam or junk folder for a reset link.

How do I delete my account?+

In the Tribora mobile app: Me → Account & settings → Privacy & safety → Delete account → type DELETE to confirm. On the web: sign in at tribora.net → Settings → Delete account. After required checks succeed, your profile is de-identified and sign-in is removed. Some transaction, creator-content, safety, and legally required records may be retained, as explained on the deletion page.

How do I cancel my Creator subscription?+

Creator plans are managed at tribora.net. Sign in, go to your Settings, and manage your subscription. You can cancel at any time — access continues until the end of the current billing period.

I signed up but never received a confirmation email.+

Check your spam or junk folder first. If the email is not there, open the app and tap Resend confirmation on the confirmation screen. Still nothing? Email us at support@tribora.net.

How do I join a community?+

Browse communities from the Explore tab. Tap a community and follow the entry type: open communities join instantly; private communities require an application or invitation code.

I purchased a ticket but it is not showing in my account.+

In the mobile app, open Me → Tickets & passes. If your ticket is still missing, contact support with your order confirmation email.

How do I become a Creator?+

Eligible members can use Creator tools. Selling memberships or products, receiving payouts, or connecting a Stripe account requires age 18 or the age of majority in your jurisdiction, as set out in our Terms. From your dashboard at tribora.net, select Become a Creator and choose a plan that fits your needs.

Can I use Tribora on both web and mobile?+

Yes. Sign in with the same Tribora account on tribora.net and the Tribora mobile app to access your communities, posts, and memberships where supported.

How do I report a member or content?+

Use the in-app Report option where available. For other concerns, open Me → Account & settings → Privacy & safety → Report a concern to send an in-app support request.

How do I contact Tribora support?+

Use the in-app support form or email support@tribora.net with a short description of your concern.

Tribora App

App identifier: net.tribora.app·Platforms: Android and iOS (store availability varies)·Privacy Policy·Terms of Service

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