Tribora Support
Help & Support
We are here to help. Browse the frequently asked questions below, or reach out directly.
Direct Support
support@tribora.net
Include your registered email and a short description of your concern.
Frequently Asked Questions
How do I reset my password?+
On the login screen, tap Forgot your password and enter your email. Check your inbox and spam or junk folder for a reset link.
How do I delete my account?+
In the Tribora mobile app: Me → Account & settings → Privacy & safety → Delete account → type DELETE to confirm. On the web: sign in at tribora.net → Settings → Delete account. After required checks succeed, your profile is de-identified and sign-in is removed. Some transaction, creator-content, safety, and legally required records may be retained, as explained on the deletion page.
How do I cancel my Creator subscription?+
Creator plans are managed at tribora.net. Sign in, go to your Settings, and manage your subscription. You can cancel at any time — access continues until the end of the current billing period.
I signed up but never received a confirmation email.+
Check your spam or junk folder first. If the email is not there, open the app and tap Resend confirmation on the confirmation screen. Still nothing? Email us at support@tribora.net.
How do I join a community?+
Browse communities from the Explore tab. Tap a community and follow the entry type: open communities join instantly; private communities require an application or invitation code.
I purchased a ticket but it is not showing in my account.+
In the mobile app, open Me → Tickets & passes. If your ticket is still missing, contact support with your order confirmation email.
How do I become a Creator?+
Eligible members can use Creator tools. Selling memberships or products, receiving payouts, or connecting a Stripe account requires age 18 or the age of majority in your jurisdiction, as set out in our Terms. From your dashboard at tribora.net, select Become a Creator and choose a plan that fits your needs.
Can I use Tribora on both web and mobile?+
Yes. Sign in with the same Tribora account on tribora.net and the Tribora mobile app to access your communities, posts, and memberships where supported.
How do I report a member or content?+
Use the in-app Report option where available. For other concerns, open Me → Account & settings → Privacy & safety → Report a concern to send an in-app support request.
How do I contact Tribora support?+
Use the in-app support form or email support@tribora.net with a short description of your concern.
Account Management
Delete Your Account
Request removal of your sign-in and de-identification of your profile, subject to required record retention.
Review deletion →Privacy Policy
Learn how Tribora collects, uses, and protects your information.
Read Privacy Policy →Terms of Service
The rules and guidelines for using the Tribora platform.
Read Terms →Reset Password
Forgot your password? Reset it from the sign-in screen.
Go to Sign In →Tribora App
App identifier: net.tribora.app·Platforms: Android and iOS (store availability varies)·Privacy Policy·Terms of Service
© 2026 Tribora · support@tribora.net
